1. Scope

This privacy policy applies to the use of the website www.magnoliazurich.ch (hereinafter referred to as “Website”) and the services offered therein. Protecting your personal data is important to us. This document provides information about the processing of personal data collected when you visit our website. Personal data includes all data that can be related to you personally, such as your name, address, email addresses, user behaviour.

2. Controller

The operator of this website and the responsible entity for processing personal data via this website is:

TwissKitchen AG
Backerstrasse 19
8004 Zurich
Switzerland
Email: info@magnoliazurich.ch

3. Automated Data Collection and Processing

Like every website, our server automatically and temporarily stores data collected by the browser in server log files, unless you have disabled this. The following data is technically necessary for us to display our website and to ensure the stability and security of the website:

– IP address of the device accessing the website

– Client file request

– HTTP status response code

– Address of the webpage from which you clicked on a link that led you to our site (referrer URL)

– Server query time

– Browser and version

– Operating system of the accessing device

There is no personal evaluation of the data in these server log files. If the aforementioned information contains personal data (especially IP addresses), this data is processed based on Article 6 (1) f of the General Data Protection Regulation (GDPR). Our legitimate interest is to ensure the proper operation of our website. For further information on our use of data for interest balancing according to Art. 6 (1) f GDPR, please contact us using the contact details provided in Section 2. Collecting the aforementioned data is necessary to ensure you have full functionality of our website.

This website uses the technologies and tools described below. If you do not want some of these tools to be used, the information below describes how to disable each of these tools.

4. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). The version used is “Universal Analytics,” enabling us to assign data, sessions, and interactions across multiple devices to a pseudonymous user ID and thus analyse a user’s activities across devices. Google Analytics uses cookies, which are text files stored on your computer, to help analyse your use of the website.

The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the USA. Since our website has activated the IP anonymizer, your IP address is shortened by Google before being transmitted within member states of the European Union or to other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity, and provide other services relating to website and internet use for the website operator.

You can prevent the storage of cookies by adjusting your browser settings; however, please note that you may not be able to use all the features of this website fully. Additionally, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) from being sent to and processed by Google by downloading and installing the browser add-on available at the following link: [https://tools.google.com/dlpage/gaoptout?hl=en]. Opt-out cookies prevent the future collection of your data when visiting this website. To prevent data collection by Universal Analytics across devices, you must install the opt-out add-in on all systems used.

The use of Google Analytics is based on our legitimate interest in offering a needs-based website, statistically analyzing website traffic, and efficiently promoting our website. The legal basis is Art. 6 (1) f GDPR.

5. Cookies

Cookies are small text files stored locally in your web browser’s cache. The following cookies are used by us only to provide and fulfill the services you use according to Art. 6 (1) f GDPR. Our legitimate interest in data processing lies in optimizing the website settings for the device you use and adjusting the user interface. For further information on our use of data for interest balancing according to Art. 6 (1) f GDPR, please contact us using the contact details provided above. Our website uses the following types of cookies, whose scope and functionality are described below:

• Transient Cookies: Transient cookies are automatically deleted when you close your browser. These include session cookies, which store a session ID that can be used to assign various requests from your browser to the shared session. This allows your device to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
• Persistent Cookies: Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete these cookies in your browser’s security settings at any time.

You can configure your browser settings according to your preferences, e.g., to refuse third-party cookies. Please note that you may not be able to use all functions of this website if you do so.

6. Collection and Processing of Voluntarily Provided Data

You have the opportunity to provide personal data voluntarily on our website. We use this data, which includes personal data, for the following purposes:

To process your contractual relationship and handle your inquiries regarding orders, we need your personal data (e.g., name, first name, email address, and address). We store this data to offer you our respective services and to enter into a contractual relationship with you. The legal basis is Art. 6 (1) b GDPR. As we process your data as described above to provide our services and fulfill our contractual obligations, you are contractually obliged to provide us with this data. Without this data, we cannot provide our services to you and cannot fulfill our contractual obligations properly.

Besides the use of your data described in this privacy policy, we also use it for advertising purposes, particularly in the form of mailed or electronic newsletters or customer surveys, or to contact you via SMS or telephone. The legal basis for our legitimate interests in conducting advertising measures relevant to you is Art. 6 (1) f GDPR. If you need further information on our use of data for interest balancing according to Art. 6 (1) f GDPR, please contact us using the contact details provided above. You can object to the use of your data for advertising purposes at any time. Details on your right to object can be found in Section 9 of this privacy policy.

If we are required to obtain your prior consent according to local laws in individual countries, we will do so. The legal basis for processing your data is your consent (Art. 6 (1) a GDPR). You can revoke your consent at any time. To do so, please contact us using the contact details provided above or follow the instructions in our advertising communications. Revoking your consent does not affect the lawfulness of processing based on consent before its withdrawal. You are not obliged to provide us with your data for advertising purposes. However, without this information, we cannot send you advertising materials.

7. Disclosure of Personal Data to Third Parties

Disclosure of your personal data without your prior explicit consent is generally only made in the following cases:

• For the purposes of legal proceedings: If necessary to investigate illegal use of our services or for legal prosecution, personal data will be forwarded to law enforcement authorities and, if applicable, to affected third parties. This only happens if there are concrete indications of illegal or abusive behaviour. These data may also be disclosed if required to enforce the terms of use or other agreements. We are also legally obliged to provide information to certain public authorities upon request. These include law enforcement agencies, authorities that prosecute administrative offenses, and tax authorities. The disclosure of this information is based on our legitimate interests in combating misuse, prosecuting criminal offenses, ensuring claims, and enforcing warranty claims according to Art. 6 (1) f GDPR. If you need further information on our use of data for interest balancing according to Art. 6 (1) f GDPR, please contact us using the contact details provided above.
• Processors: We rely on third-party companies and external service providers (hereinafter “processors”) to provide our services. In such cases, personal data is transferred to these processors to enable them to continue processing. These processors are carefully selected by us and regularly monitored. Processors may only use the data for the specified purposes and are contractually obliged to process your data only in accordance with this privacy policy and applicable data protection laws. Specifically, we use the following processors:
  • Logistics service providers to send you the products, promotional materials, or other materials you ordered from us.
  • Payment service providers to process payments from you to us or vice versa.
  • Service providers for sending newsletters or conducting customer surveys
  • IT service providers for software and hardware provision and maintenance

The disclosure of data to processors is based on Art. 28 (1) GDPR, alternatively based on our legitimate interests in benefiting from the economic and technical advantages of using specialized processors, and that your rights and interests in protecting your personal data are not overridden according to Art